FAQ

Frequently asked question about company, service, products

Q: Are we a factory or trading company?
A: This has been a leader fabricator since 2006.

Q: Can we support OEM &ODM?
A: ODM and OEM are both available.

Q: What’s the lead time?
A: Normally is 35 days.

Q: Do you provide samples?
A: It’s able to provide free samples.

Q: What are your terms of payment?
A: T/T, L/C…

Q: How is packing for exporting?

A: Thicker 4-layer white inner box with strong brown cartons with the standard for exporting.

Q: Where are we marketing sharing?
A;Australia&NZ(20%),Europe(25%),,North America(30%),Mid East(10%),South Asia(10%)Others(5.00%)

Q: How can we guarantee quality?

A:11 inspectors behind your order
Pre-production from materials to sample;
Random process inspection according to AQL Standard;
Final QC&QA Inspection report provided by each shipment;

Q: What products can you benefit from us?
A: Water drain, pop-up waste, siphon, bathtub drain, floor drainer, washbasin drain, sink strainer, etc.

Q: What extra services can we provide?
A: Free Drawing designing as customized.
Free sampling within 15 days.
Free tooling development.
Free Artwork design of color boxes and cartons.
Eight engineers and 11 inspectors are behind your order
One laboratory for testing physical function, like material analysis, lifetime testing
Pre-inspection to final QC&QA reports able to be provided by each order.
24 months quality warranty.
Emergency issues would be solved withinfive5 working days.

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