FAQ

Frequently Questions and Answers as Client's Concerns

Yes, as long as you provide the dimension drawings or just simply tell us your requirements, we will make few samples for you to check.

For the modified product, a sample would take a week to make. After sample verification with clients,  the production time for bulk order will take 20-30days depends on the quantity.

Yes, warmly welcome to get some samples from our factory. However, we only offer free samples, you need to pay for the cost of freight. But we will refund the cost after you order mass production.

We guarantee our products for 3 years. Our mechanism spring lifetime is about 80,000 times.

For stocked items, it will take a week to dispatch , otherwise better allow us 20 days to prepare.

Delivery company options: DHL , FedEx, EMS ,UPS ,TNT, Post Air mail

By Sea: for seaport only,
Features: time-consuming, cheapest, suitable for big or heavy goods.

By Air: for airport only,
Features: time-saving , expensive, suitable for big or heavy goods

we prefer L/C(Letter of Credit) or T/T, for T/T(Telegraphic Transfer) method, 30% pre-pay is applied.

Yes, we can.

Yes, we can. Please provide some information about what content you would like to be included in the design.

We guarantee our lead-time, we guarantee our quality for at least 3 years. If you receive bad items which may caused by transportation, you could send us proof for refund. All kinds of contract is welcomed.

Yes, please kindly let me know your plan, so we can arrange pick up and hotel for your stay.

Yes! It’s able to ask for a free sample before placing the bulk order. Existing Sample time usually will take 7-15 days, and customized new models will take 30 days with new tooling depending on the specifications you need.